So is this the problem and what to do now? This will allow you to check which DigitalPersona version are you using now. Double click the DigitalPersona icon on the task bar and choose ‘ About ‘. Securities and Exchange Commission. It’s exactly the same with computer hardware – you make your problem known to the source of the hardware, otherwise the problem will NEVER be addressed and resolved! You will have to scan your fingerprint several times.

Uploader: Dolkis
Date Added: 12 July 2018
File Size: 66.22 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 54421
Price: Free* [*Free Regsitration Required]

Having dealt with PCs for more than 25 years I am fully aware that customers want solutions, but you’re not going to get s solution if you don’t address the problem to the entity responsible for the product. The Virtual Agent is currently unavailable.

The download process will begin. The access manager software is designed to work on specific models and operating systems. We recommend downloading and installing the latest version of one of the following browsers:.

Not all models are sold in all countries. The fingerprint sensor is listed as a Validity Auhhentec or AuthenTec Sensor, depending on the model number of your computer. If this will still not work then: You will have to scan your fingerprint several times.


Now you should be notified that whole process is finished with success and from this time you may start using the DigitalPersona software. If you choose to change the OS, you may have trouble setting up the fingerprint reader again.

When searching for drivers and software, you must use the specific product number of your computer. Im currently using a HP dvseries with windows 7 64bits.

AuthenTec – Wikipedia

Windows 7 IT Pro. If there is a Biometric entry, then Windows supports the device.

Could you please tell me what must I do to fix the problem. This page was last fingsrprint on 11 Octoberat At the “This system must be restarted to complete the installation” screen, click “OK” to restart the computer. You need to update it for the original configuration of your notebook on the HP support web site.

AuthenTec AES2660

This site uses cookies for analytics, personalized content and ads. It looks like JavaScript is disabled in your browser. Marked as answer by RolandoRamirez Tuesday, October 27, 2: However, the software itself still not being able to detect the fingerprint reader, why is that? This indicates that Windows supports the device, in this case the fingerprint wuthentec. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver.


Toshiba Fingerprint Utility (AuthenTec Sensor)

Is there something that i need to set up at the DigitalPersona software to pick up the fingerprint reader. The fingerprint sensor fingerprinf now be detected by DigitalPersona Personal software. Semiconductorcomputer securitymobile securitybiometricsidentity management.

From Wikipedia, the free encyclopedia.

In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available. It should be 4. The place to find device driver updates.

My backed up Verisoft profile is thus useless, losing all my passwords. Monday, November 23, 4: I could enroll my fingers in that software and that worked fine, but I didn’t want to use UPEK, so I deleted Protector Suite, authentecc kept the fingerprint settings. Btw, I have a Toshiba Satellite A Product Repair Repair information and service assistance. All forum topics Previous Topic Next Topic.